At OK COOL, Senior Account Managers bridge the gap between brilliant strategy & creative and bulletproof delivery. You’re sharp, organised, and social-savvy. Bringing smart thinking, great vibes, and get-sh*t-done energy to every brief.

You’ll lead day-to-day client relationships, manage culturally relevant campaigns, and help shape ideas that people actually care about online. If you love the internet, have a strong retail and fashion background, know what works on TikTok, and can juggle multiple projects without dropping a beat, keep reading.

What you’ll do

Lead the charge

• Own the client relationship, day-to-day.
• Keep projects on track, on brief, on time, on budget.
• Translate feedback and briefs like a pro.

Think strategically

• Spot opportunities to improve work and grow accounts.
• Bring social-first, platform-native thinking to every campaign.
• Stay ahead of trends, culture, and internet moments.

Champion creative

• Help shape ideas that feel right for the audience and the algorithm.
• Give clear, constructive feedback to creative teams.
• Know when to push, when to pivot, and when to press go.

Be everyone’s go-to

• Keep the team and client aligned with slick comms and smarter processes.
• Escalate issues early – with solutions, not stress.
• Support junior team members and collaborate cross-departmentally.

Know the numbers

• Scope projects, manage budgets, track burn.
• Help deliver great work without over-servicing.
  Spot (and sell in) new opportunities.

You’ll thrive if you…

• Have 4–6 years’ agency experience within retail and fashion (bonus if it’s social-first).
• Are fluent in TikTok, IG, YouTube and pop culture.
• Can think creatively and commercially at the same time.
• Love a to-do list and a well-run status meeting.
• Bring positive energy, clarity, and confidence to every conversation.

Want to help build campaigns that don’t just exist on social, but live there? Apply here 🚀