We’re looking for a killer Account Director to join our team in the US and to manage a number of our most prestigious client accounts. Based out of the NYC area, an OK COOL Account Director is someone who has in-depth knowledge of social media platforms and how brands should show up on them.

In this role, you’ll lead our accounts and provide strategic solutions to client’s business challenges. You’ll be a people person, good at building relationships and driving growth. You’ll bring to the team your experience ensuring seamless execution of social-first campaigns. 

Responsibilities:

Client Strategy & Relationship Management

• Serve as the primary point of contact for key clients, fostering strong relationships and long-term partnerships.
• Identify opportunities for growth within existing accounts and proactively propose new initiatives.
• Liaising with clients, pitching and receiving briefs and communicating client expectations to the team
• Help support clear internal and external ways of working and positionings to improve the OK COOL team.
• Manage your portfolios overarching finances and P&L trackers

Campaign Oversight & Execution

• Collaborate with creative, strategy, and production teams to develop compelling, social-first content.
• Oversee the execution of campaigns across platforms, ensuring excellence in creative output and performance.
• Ensure projects are delivered on time, within scope, and on budget, maintaining a high standard of execution.
• Troubleshoot challenges and proactively implement solutions to optimize campaign success.

Team Leadership & Collaboration

• Ensuring the team is executing against the social media strategy laid out by the strategy team
• Lead and mentor account managers and coordinators, fostering a culture of excellence and innovation.
• Work closely with internal teams—including creative directors, strategists, and media buyers—to ensure integrated, high-impact campaigns.
• Communicate effectively with senior leadership on account performance, client feedback, and growth opportunities.

Qualifications & Skills:

• 6+ years in account management, preferable in a creative agency or social media-focused environment
• Kindness, patience and optimism for your clients and colleagues
• An entrepreneurial attitude to seeking out opportunities
• Experience managing and mentoring teams.
• A thirst for social media trends and a deep understanding of platforms and best practices.
• Excellent client-facing communication skills.
• Strong project management skills, with the ability to oversee multiple campaigns simultaneously.
• Proven ability to lead client relationships, manage expectations, and drive results.
• Experience developing social media strategies and media planning.
• An understanding of how technology, the arts and pop culture impact advertising and online trends.

What’s in it for you:

• Opportunity to be part of an awesome, small team of experts in social that value innovation, collaboration and excellence
• Work with fantastic, world class brands
• A flexible, supportive, and inclusive workplace culture
• Salary range: $120k + healthcare/benefits
• 22 days PTO per year
• Summer Fridays early closing between Memorial Day and Labor Day
• Hybrid office policy (2 days week) in Soho, NY

Please apply via: https://airtable.com/appJtT0ZY9ccP3X1X/pagKZ9hJgENgIMmM9/form

Do you scroll through brands’ social feeds and think, “I could do that way better”?

Well, keep reading… 👀

At OK COOL, we’re looking for a Senior Creative for Social with high-street fashion experience. Someone who’s skilled with creative direction, has a strong eye for fashion-forward visuals,  trends, and knows exactly what makes people share on socials. If you’re chronically online, and know how to make fashion content that drives performance for brands, this could be your dream role.

About us: OK COOL is a strategic and creative agency built for social. We work with some of the biggest brands out there to create content that’s cool, connects with subcultures, and actually converts.

What you’ll be doing:

• Concept and pitch TikTok-first and social-first ideas with a fast-fashion focus – from trends to original formats.
• Lead creative development for always-on content across social channels.
• Collaborate with content creators and production teams to bring your ideas to life in a nimble, creator-led way.
• Stay on top of culture, trends, and the ever-evolving social landscape – and apply that knowledge to your creative work.
• Translate brand goals and tone of voice into scroll-stopping, platform-native content.
• Work collaboratively with strategy and account teams to align on objectives and deliver impactful results.
• Guide and mentor junior creatives, helping to elevate the overall creative output.
• Collaborate with creative producers and oversee all aspects, from design to creator briefs, ensuring every detail aligns with OK COOL’s high standards.

Relevant experience:

• 5-6 years agency experience and have been in a senior conceptual creative or senior creative strategy role before.
• Strong high-street fashion or retail background.
• Experience generating short-form social content.
• Experience in ideating and producing Instagram and TikTok content.
• Strong eye for art-direction and visual curation 
• Can show examples of high-performing social content.
• An excellent understanding of the social media industry and platforms.
• Strong copywriting and storytelling skills, with an understanding of tone, brevity, and platform nuances.
• Comfortable in a fast-paced environment – you thrive on quick turnarounds and love reacting in real time to what’s happening online.
• Collaborative mindset – you’re great in a team, open to feedback, and love building on ideas with others.

If you’re ready to turn social trends into share-worthy content and be part of a team that’s shaping what’s next, let’s talk! Apply here 🌟

Do you scroll through brands’ social feeds and think, “I could do that way better”?

Well, keep reading… 👀

At OK COOL, we’re looking for a Creative Director for Social with high-street fashion experience. Someone who’s skilled with creative direction, has a strong eye for fashion-forward visuals, trends, and knows exactly what makes people share on socials. If you’re chronically online, and know how to make fashion content that drives performance for brands, this could be your dream role.

About us: OK COOL is a strategic and creative agency built for social. We work with some of the biggest brands out there to create content that’s cool, connects with subcultures, and actually converts.

What you’ll be doing:

• Lead creative direction for client campaigns, brand storytelling, and social-first activations, from concept through execution.
• Develop and pitch innovative, on-brand ideas grounded in cultural relevance and social media trends.
• Collaborate with strategy, content and production teams to ensure work is bold, elevated, and effective.
• Guide and mentor a team of creatives.
• Act as a creative partner to fashion clients—understanding their business goals, audience, and aesthetic inside out.
• Stay ahead of social, fashion, and retail trends, bringing fresh thinking to every brief.
• Maintain brand integrity while pushing creative boundaries across all touchpoints
• Present work internally and externally with confidence, clarity, and flair

Relevant experience:

• 8+ years of creative experience, with at least 3+ in a leadership role.
• A strong portfolio showcasing fashion/retail campaigns, especially social-first or integrated work.
• Deep understanding of fashion and retail culture, consumer behavior, and how to connect emotionally and commercially.
• Proven success developing social-first campaigns that drive both engagement and conversions.
• Comfortable working in a fast-paced, trend-driven environment.

If you’re ready to turn social trends into share-worthy content and be part of a team that’s shaping what’s next, let’s talk! Apply here 🌟